Q1 How do we ensure quality?

There are always pre-production samples before mass production; Final inspections are carried out before shipment.

Q2 Do your products come with warranties?

Yes, we offer a 3-5 year warranty, assuring resolution of any product issues within 15 days. Our strict quality control measures ensure that our products meet the highest standards of safety and durability.

Q3 What support and services do you provide post-installation?

We offer maintenance services and are available for any further assistance or upgrades, ensuring your satisfaction post-installation. Our dedicated customer support team is always ready to assist you with any inquiries or concerns.

Q4 What services can we provide?

Accepted delivery terms: FOB, EXW, DDP, DDU, Express; Accepted payment currencies: US Dollar, RMB; Accepted payment methods: T/T, Credit Card, PayPal, Western Union, Cash; Languages used: English, Chinese, Spanish, Japanese, Portuguese, German, Arabic, French, Russian, Korean, Hindi, Italian.

Q5 What is the procedure for ordering a house from you?

Based on your inquiry, we will discuss the detailed information of the house you need through drawings and pictures. All confirmed items will be stored. Production will start upon receipt of the deposit. We will keep you informed at any time during the production process through pictures and videos, and then you can pay the balance before shipment. Once the order is completed, the final step will be shipment.

Q6 Compared with other companies, are your prices competitive?

Our business goal is to offer the best price for the same quality and the best quality for the same price. We will make every effort to reduce your costs and ensure that you get the best product for what you pay.